ADA-Compliant at Last

Year
2017

When you’re one of the biggest energy providers in the Midwest, all eyes are on you—and your website. We audited this prominent company’s site experience to be ADA compliant and friendly to all audiences.

Passed by the Department of Justice, ADA Compliance standards state that all electronic and information technology must be accessible to those with disabilities. In the U.S., there are roughly 54 million people living with disabilities. Household names like Disney, Netflix and Amazon have all faced lawsuits related to ADA Compliance. Our major energy provider wasn’t about to join that list, so they asked us to complete a thorough ADA audit.

THE APPROACH

The (AA) audit process required us to analyze every page of the site while crossreferencing WCAG 2.0 guidelines. These guidelines ensure that web content like text, images, sounds and even code is accessible to the disabled. Our team employed both automated and manual processes, including the use of screen readers across multiple browsers and devices.

The Results

In the end, we handed off a comprehensive document listing (1) every audited page and (2) whether it passed or failed WCAG 2.0 guidelines. If a page did fail, we included what the client would need to update. A final summary showed all page statuses and common issues we found throughout the site. Our major energy provider could then hand this document off to any developer, who would know exactly what to fix to achieve ADA Compliance.

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